On the occassion that at any spot in this Document, the Phrase Mobile application and related Platforms has been overlooked in a section/sub-section/clause/proviso, it will not imply that the agreements referenced in those section/sub-section/clause/proviso conditions are not relevant/applicable on access through mobile application and related platforms. Every one of the terms and Conditions referenced herein will be applicable on access through Mobile application and related platforms too.
"Account" signifies the Account effectively opened by the User on the Company's Website by embedding data, for example, name, mobile number, Email, password as expected to be filled in the webpage during the appointment booking process and incorporates any further changes and augmentations to the data every now and then.
"Customer" signifies any User who accesses the Website and finishes the booking system. "The Company" alludes to Genu Path Labs Ltd.
"Fee" signifies the cost endorsed by the Company for the Services as advised on its Website every now and then.
"Home Collection" signifies the facility given by the Company to ensure sample collection at the Customer's door step.
"Booking ID" signifies the Unique Identification ID assigned to a Customer after placing a request for booking the Services/Packages.
"Registration Process" signifies the whole interaction which a Customer/User goes through while enrolling himself on the Website in accordance with clause 6.
"E-Health Packages" signifies the elite, exclusive and customized health diagnostic packages being presented by the Company and any such other packages which the Company might introduce from time with time through online interface.
"Services" signifies the services as referenced in Clause 3.2.
"User" signifies any individual who accesses the Website.
In this Agreement, headings are embedded for simplicity of reference just and are not to be utilized to characterize, decipher or restrict any of the provisions of this Agreement; references to the singular number will incorporate references to the plural number as well as the other way around; words indicating one gender incorporates all genders; any reference in this Agreement to a legal provision incorporates that provisions and any regulations made in pursuance thereof, as now and again modified or re-enacted, regardless of whether previously or after the date of this Agreement; and any reference to a time limit in this Agreement implies the time limit set out in the applicable provision or section/sub-section or such other time limit which might be mutually agreed by the parties in writing.
Members should be humans. No machines, scripts, or mechanized administrations are allowed to become Humans.
You will not involve the Website
You are additionally disallowed from disregarding or endeavoring to violating the security of the Website, including, without limitation the accompanying exercises: (a) accessing information not intended for You or signing into a server or record which You are not approved to get into; (b) endeavoring to probe, scan or test the weakness of a system or network or to penetrate/breach security or authentication measures without appropriate approval; (c) endeavoring to impede Service to any User, host or network, including, without limitation, through method for presenting an virus to the Website, “overloading”, "flooding", "spamming", "mail bombarding", "hacking" or "crashing"; or (d) forging any TCP/IP packet header or any piece of the header data in any email or newsgroup posting. Infringement of framework or organization security might bring about civil or criminal responsibility.
Explicit Restrictions on Rights to Use: notwithstanding the abovementioned, You will not:
The quality of any laboratory test result is reliant upon numerous factors. The patient should be first appropriately made fit for test conditions with the goal that the most ideal sample/specimen can be gathered. Then, the real collection of the sample should be finished. Then, at that point, the sample ought to be appropriately processed, packaged and transported to the laboratory promptly and under environmental conditions that won't compromise the integrity of the sample. After these exercises occur, a quality analysis can be performed. Specimen requirements include data like specimen volume, collection and transport containers as well as transport temperature.
You understand and concur that the Company or the Website might review any content and in the event that the Company finds, in its sole discretion, that the User disregards any terms of this Agreement particularly Clause 4, the Company and/or the Website reserves the right to take actions to forestall/control such infringement including without limitation, eliminating the culpable correspondence or content from the Website as well as ending the participation of such violators and additionally obstructing their use of the Website and additionally Service.
The Company will likewise be entitled to investigate occurences which might include such infringement and may take proper legal recourse, include and help out Law Enforcement in arraigning Users/Customers who are engaged with such infringement.
The User to be qualified for availing the Services will need to finish the enlistment interaction ("Registration Process") as given underneath:
Solely after finishing the Registration Process, the Users become Customers and become qualified to avail the Services as referenced in the Clause 3.2, subject to payment of the Fee.
The Website might give the facility of 'masking' which permits You to stow away or keep secret or not to fill any data with the exception of the data which are viewed as compulsory by the Company and which will showed by reference bullets. The Company additionally reserves the right to look for additional data, despite the fact that concealed by You, assuming such data is vital.
The Customers understands and concurs that the Company might screen and confirm the data given by the Customer/User at its sole discretion, increase the amount or number of data for the Registration Process and may request additional data even after Registration Process. The Company may in its sole discretion, close the Account, if any data given by the USER is viewed as misleading/fake or the data gave isn't adequate.
In the event that you notice dubious exercises that undermine divulgence of your account details, you are proposed to change password right away. You can likewise mail us at firstname.lastname@example.org deactivate your account.
The Company will try to furnish the Customer with Facilities/gateways to pay the Fee through debit cards, cash cards and online banking.
It is perceived and concurred by the User/Customer that the Services will start after acknowledgment of cash in the records/accounts of the Company on the chance that web-based payment method is being picked by them.
The Company maintains all authority to decline or cancel any request placed for a service/package that is recorded at an incorrect price. This will be whether or not the request has been confirmedand/or payment had been levied through the specific mode of payment. In the occasion the paymemnt has been handled by the Company,
the equivalent will be credited to your record inside 7-14 working days and properly advised to you by email. When the request has been set and in the event that You wish to drop/change a similar You might do as such dependent upon crossing out/alteration charges as recommended.
It is perceived and concurred by the User/Customer that payment mechanisms might be governed by independent agreements between the third parties who provide facilities for such payment mechanism and the Company.
It is perceived and concurred by the User/Customer that in no occasion at all, the Company will assume any liability or responsibility for defect or malfunctioning in any payment procedure. Payment of the Price will be the sole liability of the User/Customer.
The Company reserves the right to charge listing fees for specific listings, as well as transaction fees based in light of specific finished transactions utilizing the Services through the Website or any other fee. The Company further maintains all authority to adjust all possible charges now and again, without notice.
The User/Customer might be obligated to pay every pertinent charge, fees, , duties, taxesleviesand assessments for availing the Services through the Website. Further, the Company holds the right to change the Fees upon its sole discretionwithout any prior notification to the Customers/Users.
The E-Health Package is valid for the selected dated and allotted time at the time of booking or within 7 days from the time and date of invoice generation in case Date/ Time is not allotted. After 7 days, the Customer shall not be entitled to claim for Services and the company shall have the right to forfeit the fees already paid in such a case
Cancellation will be acceptable provided that the Customer informs the Company inside 72 hours from the hour of booking. Cancellation charges will be applicable on the total amount of the invoice. The Customer can get in touch with us through email id email@example.com if there should be an occurrence of cancellation and refund.
The refund sum will be sent to the respective debit card/credit card/account from where payment was made and the amount won't be refundable by some other mode.
The Company will attempt to deliver the test report/s to the Customer if so opted by him/her within [seven] working days, Unless it is required otherwise. Kindly permit the base time required for processing as specified for the test. Time taken during transporting/shipping in the event that it is delivered by courier is extra to the processing time showed on the site. Delivery shall be made through the course of the day, and the Customer consents to cease from requesting for deliveries at very early or late hours of the day. All endeavors will be made to follow through on the favored date of delivery but the Company won't be held liable in the event that the delivery doesn't happen on that day. If the customer has made partial payment against the desired services to be availed, in such conditions, the Company may not be able to release the test reports due to administrative/technical reasons.
WE DO NOT DELIVER ON SUNDAYS AND PUBLIC HOLIDAYS IN INDIA.
The Customer/s may likewise collect the reports by hand during working hours on the date referenced on the receipt from the assigned collection centre/branch of the Company.
The test reports may likewise be shown on the Website inside the recommended period and You track the same by entering your Booking ID.
We make it easier to understand the data we have about you, how to fix it and how to ask us to stop using it.
Updated community policies ensure that Genu Path labs remain a platform for people to do their work in a professional capacity.
For example, harassment and foul speeches are unacceptable on our platform and may result in permanent ban from Genu Path labs.
The Company in its sole discretion and without giving any reason at any time close and / or terminate User / Customer's access to the Website and / or Services (as the case may be) without prior notice, in order to do system repairs and maintenance and / or upgrades and / and inspections and / or repairs and / or other related work. Without prejudice to any of the provisions of this Agreement, the Company shall not be liable to reimburse the User for any loss and / or damages or / or costs or / or costs that the User may incur or experience, and no fees and / or charges paid by the User to the Company will be deducted or refunded or reduced, as a result of such closure and / or suspension.
The Company may terminate this Agreement immediately, without prior notice and without giving any reason and without prejudice to any of the following rights:
The company has opted the following standard policy regarding copyright infringement:
If the Company firmly believes, that anything on its Website is illegally copied or posted, uploaded or made available through the Website or Services and distributed by any advertisers, content providers, affiliates, members or users, it will send the Infringement Notification and remove and suspend Services to offenders.
Even after the notice of the breach, if the offender does not take the necessary steps, the Company will have the right to proceed against the offender by filing a lawsuit in the appropriate court of law on the basis of that infringement.
Information, software, products, and services installed or available through Genu Path labs ltd. may include typographical errors or inaccuracies. Genu Path Labs Ltd. therefore disclaims all warranties and conditions in respect of this information, software, products, services and related images, including all specified warranties and conditions of service, the appropriateness of the particular purpose, the purpose of such activity, the title and the non-infringement.
All content on this website is for general information or use only. They are not medical advice and should not be relied upon in making or refraining from making any decision.
Although the laboratory provides the one major source of objective, scientific data on the patient's condition, it is only one part of a complex biological picture of health or disease. As professional laboratory scientists, our goal is to help you understand the purpose of laboratory tests and the general meaning of your laboratory results. It is important that you consult your doctor so that together you can combine important information, such as age. , nationality, health history, signs and symptoms, laboratory and other procedures (radiology, endoscopy, etc.), to determine your health status. The information provided by this service is not intended to constitute such consultation with your physician or medical advice that is relevant to your medical condition. Eliminate any liability for your use of this service or for any adverse effect on your use of the information provided by this service for any reason, including but not limited to misinterpretation or misinterpretation of information provided by this service any specific advice or opinion in any part of the report / is the personal opinion of those experts / consultants / persons and registered by this website. In addition, it will be the sole responsibility of users / customers to provide any information and / or disclosure of factual and correct information about their medical history when registering for services and the company is not responsible for the accuracy or legitimacy or truth of the report posted on the website and the company will not be liable wrong / false provided by user / customer.
For the purposes of this Agreement and its attachments and all updates, "Privacy/Confidential Information" means all information (including any Account-related information, username or password, etc.), methods designed for analysis, testing and verification and other such information (i " Disclosure Group ") or, which may be provided or otherwise taken away (" Receiving Group "), either verbally or in writing or in any other way, and which is private or proprietary by nature or otherwise disclosed by the Disclosure group to be confidential and not publicly available.
The party who received the information will keep it secret and confidential and will not disclose it to any third party with Confidential Information or any part thereof. The Receiving Team agrees to take all responsibity and reasonable precautions regarding the protection of Confidential Information from any third party.
In addition, no use, reproduction, alteration or retrieval of Confidential Information shall be made by User without prior written permission of the Company, unless otherwise required to, in accordance with any applicable law or legal process issued by any court or Company rules. any competent governing body.
By providing your Mobile Number at the time of registration, you agree to be contacted by telephone, SMS, Whatsapp or Other Channel by which you can be communicated.
The user can only access his or her personal data and information stored on the Website's database (subject to prior verification of identity) and nothing else. The User may periodically modify such data and information, provided the Company provides such an option.
All Confidential Information (including name, email address, etc.) is voluntarily disclosed by the User in chat rooms and notification boards, at the discretion of the User. The Company will not be liable for the misuse of any such information, collected by a third party, or any unsolicited messages from that third party.
If the User is not a Real Client or the intended recipient and uses or accesses the Website to obtain Confidential Information and if such User has access to Confidential Information, this Agreement will be violated and will be kept completely confidential. . Any use or disclosure of such confidential information about that User, will give the Company the right to question and investigate and to seek legal aid against that User, including the request for an interim and permanent order.
Force Majeure - Company will not be liable for failure to perform any of its obligations if such failure is the result of the Act of God (including fire, flood, earthquake, hurricane, typhoon or other natural disaster), war, invasion, foreign enemy action, hostility (regardless declared war), civil war, insurrection, revolt, insurrection, rebellion, aggression or seizure, acts of terrorism, terrorism, nationalism, government sanctions, ban, labor dispute, strike, bandh, closure or anywhere interruptions and any electrical or server failures, system, computer, internet or telephone service.
Complaint Redressal: The Company will try to deal with user complaints or complaints as much as possible. In this regard, the Company is committed to building a Complaint Resolution Cell, which can be obtained from the telephone number as stated on the website or can be sent to firstname.lastname@example.org
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